Hi Xxxxxxx,
Can you please confirm that system will de-dupe from bounce-backs in Nov-December
No, the system was not designed to capture the bounces and skip them during future email blasts. I’ve answered similar questions on bounced emails from Xxxx and Xxxxxx both.
I realize there has been confusion about the bounced emails along with what the system tracks and reports and does. With email systems bounced tracking is typically included.
But… the proposals for both Xxxx’s email system and Xxxxxx’s email campaigns had zero mention of providing any functionality related to bounced emails. So the system provides zero support for any that.
I hate to repeat these things over and over again but I would strongly encourage everyone involved to know what the system is capable of. The things it does are what’s in the proposals. If it’s not in the proposal, it doesn’t do them.
I’m starting to feel like I’m constantly the bearer of bad news, that these questions are landing on my desk like I didn’t build enough features into the system. But in reality the system does exactly what Xxxx and Xxxxxx were willing to pay for.
Thanks,
-Xxxxxx
Why do I have to write emails like this?
Cowan · Jan 10, 2018 at 2:04 pm
Bc people are idiots
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I went to a project management course once, and the first thing the trainer said was that if you’re running a project you should read the scope of work. I looked around and people were going “huh, that’s a good idea, I never thought of that”. I almost walked out right then.
What a concept!! 🤣
The very best part of my email is that the person I sent it to was the one that actually wrote both proposals. 🙄
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Re: “…I almost walked out…”
I was at a conference and the speaker talked about something that was clearly his pet project. He graduated from Harvard and at least he thought that meant he was a big deal. He was the first one to talk after lunch so everyone was trying to nap and paying about zero attention.
The details of his project are boring but what happened was so cool.
His project was near and dear to him and he was VERY passionate about it. He tried to stay calm but he kept getting more and more emotional, possibly because he sensed that no one was paying attention (except for me and at least one other character in the story).
Ok, the gist of it is that he started crying. Off the chain, koo-koo-for-cocoa-puffs crying and he had to end early.
No one seemed to notice. Shit you not.
The Dr. who was in charge of the conference jumped up really quick and said, “Well, it’s hard to follow Harvard!”
The story is cool enough for me right there, but the side show was that hardly anybody noticed his breakdown and the other Dr. jumping up to fill in the blank spot left on the podium when he abruptly stepped down.
No one told us these little nuggets would happen when they were explaining the whole adult thing.
I’ve been known to be overly passionate to the point of teary eyes taking over 😎
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